AI-powered customer support that never sleeps.
ELIA Asistent automates answers to the most common customer questions. Responds in seconds. On every channel, every day.
Automation you'll see on your own data
AI chatbots already handle most common questions without human intervention today. The difference is how quickly you start using it.
The right product for everyone.
Three specialized products built on one AI platform.
ELIA Asistent Chat
An intelligent AI chatbot that communicates with customers on your website, via WhatsApp and Telegram - 24 hours a day, 7 days a week. It automatically answers the most common questions, smoothly hands off complex cases to an operator, and neatly logs everything in the CRM.
- Web chat widget integrated directly on your site
- WhatsApp (via Twilio) - customers write where they already are
- Telegram channel for an additional communication channel
- Knowledge base from your FAQs, documents, and website
What you'll see after deployment
ELIA Asistent Software Plans
A premium product with built-in CRM, multi-channel support, knowledge base, and fast deployment
ELIA Asistent Chat
An intelligent AI chatbot that communicates with customers on your website, via WhatsApp and Telegram - 24 hours a day, 7 days a week.
Save 240 €/year
- Web chat widget on your website
- WhatsAppWhatsApp via Twilio - requires your own Twilio account and a Meta-verified WhatsApp Business number.
- Telegram
- Knowledge base (FAQ, docs, web)
- CRM - conversation overview and management, unlimited seats
- Handoff to operator
- 24/7 availability
- Fair use policyUp to 1500 served customers per month
- Deployment within 48 hours
ELIA Asistent Email
AI that reads incoming customer emails and automatically drafts personalized replies based on your company information.
Save 240 €/year
- Automatic replies to customer emails
- Email triaging - automatic intent categorization
- Response drafting from knowledge base
- CRM - email communication history, unlimited seats
- Escalation of complex cases to team
- Consistent answers without human errors
- Fair use policyUp to 1500 served customers per month
- Deployment within 48 hours
ELIA Asistent Chat + Email
Complete AI solution for customer communication. One intelligent assistant handling web chat, WhatsApp, Telegram, and emails - from a shared knowledge base with unified CRM.
Save 600 €/year
- Everything from ELIA Asistent Chat
- Everything from ELIA Asistent Email
- Unified knowledge base for all channels
- Consistent communication across channels
- Unified CRM for chat and email
- Fair use policyUp to 3000 served customers per month
- Deployment within 48 hours
ELIA Asistent Custom
A tailored solution for companies with specific processes, systems, and requirements. We integrate into your environment and configure the assistant exactly to your needs.
Price depends on project scope and requirements
- Everything from Chat + Email plan
- CRM system integration (Google Calendar, Bookio, HQ Rental, and more)
- More channels and integrations (Slack, Teams and others)
- Advanced AI model customization for your business
- Dedicated account manager
- Single sign-on and audit logs
- Custom reports and advanced analytics
- Priority support
- Migration from existing solution
- Access via API
Get in Touch
Find out how many tickets you can stop handling manually