AI chatbot for web, WhatsApp and Telegram

ELIA Asistent Chat

An intelligent AI chatbot that communicates with customers on your website, via WhatsApp and Telegram - 24 hours a day, 7 days a week. It automatically answers the most common questions, smoothly hands off complex cases to an operator, and neatly logs everything in the CRM.

Book a Demo
14 days free trial

AI chatbot that helps you serve up to 60% more customers

Response in seconds

Customers get an answer immediately instead of waiting for an operator.

Up to 60% fewer tickets

The chatbot handles repetitive questions and reduces request volume.

24/7 support without growing your team

Handle more customers without growing costs.

Consistent answers in 90+ languages

Every customer gets accurate and uniform information.

Available 24 hours a day, even when your team sleeps.

The chatbot works non-stop - during business hours and outside them. Customers get an answer immediately, no waiting, no frustration. No extra charges for weekend or night shifts.

24/7
availability
< 5s
response time
60-80%
automation
30-50%
cost savings
ELIA Asistent 24/7 availability

Responds in seconds. On every channel.

Web, WhatsApp, Telegram and email - ELIA Asistent communicates wherever your customers are. Every conversation is logged in the CRM with full history.

Chatbot in action

Customers get accurate answers instantly - directly on your website, via WhatsApp or Telegram. The chatbot understands natural language and answers from your knowledge base.

ELIA Asistent chatbot conversation 1
ELIA Asistent chatbot conversation 2
ELIA Asistent chatbot conversation 3

What's included

Web chat widget integrated directly on your site
WhatsApp (via Twilio) - customers message where they already are
Telegram - an additional communication channel

Live in 48 hours.
Not weeks. Not months.

No lengthy development, no technical team needed. You upload the content - we configure the rest.

1

You upload content

FAQ, documents, web content or product catalog

2

We configure

We set up the knowledge base and adapt communication to your brand

3

Chatbot goes live

Within 48 hours of agreeing to work together, with immediate testing available

Unified CRM for all customer conversations

ELIA Asistent CRM

A built-in CRM dashboard that gives your team complete visibility across every customer interaction. Manage conversations from web chat, WhatsApp, Telegram, and email in one unified view with real-time analytics and team collaboration tools. The CRM is available free with any product.

The CRM is available free with any product.

What's included

Unified inbox for web chat, WhatsApp, Telegram and email
Full conversation history with filtering by channel, date, language and sentiment
Seamless handoff of conversations to a live operator
Conversation assignment and team collaboration
Real-time analytics - question intent, channels, sentiment and trends
Automatic sentiment and language detection for every message
Knowledge base from your FAQ, documents and website
Interface in your language
Viewing of attached files
User management with different roles
Deployment within 48 hours

Clean CRM. Everything in one place.

Complete overview of all conversations, analytics and settings - right in your browser.

Analytics

Real-time analytics - message intent, channels, sentiment and trends over time.

Frequently Asked Questions

See real results on your own data.

15-minute demo on your real questions. No theory, no generic examples.

Book a Demo14 days free trial