AI that handles your email support

ELIA Asistent Email

Reads incoming customer emails and automatically drafts personalized replies based on your company information. Your team approves and sends - without writing replies from scratch. The result: faster support, fewer errors, consistent tone.

Book a DemoView pricing
14 days free trial

What's included

Automatic reply drafts for customer emails
Responses prepared from your company knowledge base
Connection via IMAP or Google Workspace
Smart escalation of complex cases to the team
Email triaging - automatic intent categorization
CRM with complete email communication history
Consistent answers without human errors
Deployment within 48 hours

Responds in seconds. On every channel.

Every incoming email is read, understood, and answered with a personalized draft from your knowledge base - logged in the CRM with full history.

Email assistant

ELIA Asistent reads incoming emails and automatically drafts personalized replies. Your team approves and sends - no writing from scratch.

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Live in 48 hours.
Not weeks. Not months.

No lengthy development, no technical team needed. You upload the content - we configure the rest.

1

You upload content

FAQ, documents, web content or product catalog

2

We configure

We set up the knowledge base and adapt communication to your brand

3

Email assistant goes live

Within 48 hours it starts automatically drafting replies to your incoming emails

Unified CRM for all customer conversations

ELIA Asistent CRM

A built-in CRM dashboard that gives your team complete visibility across every customer interaction. Manage conversations from web chat, WhatsApp, Telegram, and email in one unified view with real-time analytics and team collaboration tools. The CRM is available free with any product.

The CRM is available free with any product.

What's included

Unified inbox for web chat, WhatsApp, Telegram and email
Full conversation history with filtering by channel, date, language and sentiment
Seamless handoff of conversations to a live operator
Conversation assignment and team collaboration
Real-time analytics - question intent, channels, sentiment and trends
Automatic sentiment and language detection for every message
Knowledge base from your FAQ, documents and website
Interface in your language
Viewing of attached files
User management with different roles
Deployment within 48 hours

Clean CRM. Everything in one place.

Complete overview of all conversations, analytics and settings - right in your browser.

Analytics

Real-time analytics - message intent, channels, sentiment and trends over time.

Frequently Asked Questions

See real results on your own data.

15-minute demo on your real questions. No theory, no generic examples.

Book a Demo14 days free trial