Segments

AI assistant for customers and internal teams.

ELIA Asistent can answer from your website, FAQs and documents, but the same platform can also support HR, onboarding and product knowledge inside the company.

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Where an AI assistant can deliver the fastest impact

Start with the segment where you have many repeated questions or knowledge spread across documents.

HR assistant

AI HR assistant for employee questions

Answers common employee questions from policies, benefits, contracts and onboarding materials.

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Team onboarding

AI assistant for team onboarding and workflows

Helps new team members understand rules of work, responsibilities, workflows and internal routines.

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Product assistant

AI product assistant for sales and product teams

Searches product data, compares options and helps recommend suitable products for a client situation.

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Choose by the problem you want to solve

Every segment uses the same principle: approved company sources, natural questions and clear handoff for topics that should be handled by a person.

Segment

Best for

First step

HR assistant

Internal HR questions

Best forHR teams that repeatedly answer the same questions about work rules, benefits and internal processes.

First stepPrepare the employee handbook, HR FAQs, internal policies and onboarding checklists.

Team onboarding

Team processes

Best forTeams with their own procedures, tools, approvals and a lot of knowledge stored with senior people.

First stepList the most common onboarding questions, process documents and owners of each workflow.

Product assistant

Product knowledge

Best forSales, product or advisory teams that need to compare products quickly and recommend suitable solutions.

First stepProvide product sheets, parameters, price lists, recommendation rules and typical sales scenarios.

One knowledge layer over company data

The assistant works with approved sources: policies, manuals, product sheets, process documentation or a knowledge base prepared with your team.

Answers from controlled company sources, not from memory alone.

Can be deployed as a website widget, internal assistant or custom workflow.

Keeps answers consistent across teams, languages and channels.

Escalates unclear or sensitive topics to the right person.

What the first rollout looks like

The overview page should show that this is not an abstract chatbot, but a practical solution built on existing company knowledge.

Choose the segment and sources

Together we decide whether HR, onboarding or product knowledge creates the strongest first use case.

Prepare the knowledge base

We collect documents, FAQs, rules, product sheets or processes the assistant should answer from.

Test real questions

In the demo we test answers on typical questions from your employees, team or sales people.